Privacy Policy

1. The Project Exit Platform

Project Exit is a digital platform provided by Melo Advisory Services Limited (“Melo”, “we”, “us”, “our”). Melo is the data controller responsible for your personal data.

We are committed to protecting your privacy and handling your data in a secure, transparent and lawful way.

2. Who we are

Melo Advisory Services Limited
Company number: 11164638
Registered in England and Wales

Registered address:
Suite 9 West Wing
Jason House, Kerry Hill
Horsforth, Leeds
LS18 4JR
Email: hello@melo.co.uk

3. How Project Exit handles your data

Project Exit is designed to give you control over how your information is used and shared.

  • Profiles are anonymous by default and do not include identifiable information visible to other users until you choose to disclose it
  • You control when and with whom your information is shared, including when progressing with another party
  • Your personal and business information is not disclosed to other users without your consent
  • Access to your data is restricted and managed to support confidentiality and appropriate use of the platform

4. What data we collect
We collect personal data that is necessary to provide and operate the Project Exit platform, including enabling user accounts, facilitating matching between users, and supporting introductions where you choose to proceed.

  • Identity and contact data - name, email address and telephone number
  • Profile and business data - information you provide about your business, client base, acquisition criteria, preferences, and any additional information you choose to share to support matching or introductions
  • Account data - account credentials, user settings and platform activity
  • Technical and usage data - IP address, device information, browser type and interaction data
  • Communications data - messages, enquiries, support requests and feedback
  • Verification and due diligence data - identity documentation or regulatory information where required to verify users or enable participation on the platform

5. How we collect your data

We collect data when you:
  • Register or use the platform
  • Complete your profile
  • Contact us
  • Interact with our website

We may also collect and review limited information from publicly available sources (such as Companies House or the FCA Register) to verify information you have provided and to support accurate matching on the platform.

6. How we use your data

We use your data to:
  • Provide and operate the Project Exit platform
  • Match users seeking to buy or sell businesses or assets
  • Facilitate introductions between users (only with your consent)
  • Maintain platform security, including monitoring for unauthorised access, fraud, or misuse
  • Improve the platform, including analysing how users interact with it to enhance functionality, performance and usability
  • Communicate with you in relation to your account or activity
  • Meet legal and regulatory obligations

7. Legal basis

We process your personal data under the following legal bases:
  • Contract - where processing is necessary to provide access to and operate the Project Exit platform
  • Legitimate interests - to operate, secure and improve the platform, and to facilitate effective matching between users
  • Consent - where you have given clear permission (for example, when progressing introductions or receiving marketing communications)
  • Legal obligation - where processing is necessary to comply with applicable laws or regulatory requirements

8. Sharing your data

We treat your data as confidential.
We only share personal information:
  • With your explicit consent, including where you choose to engage or be introduced to another user on the platform
  • With trusted service providers who support our platform (such as IT hosting, data storage, analytics, legal and compliance providers)
  • Where required by law or regulators

We may use aggregated and anonymised data for analysis, reporting and commercial purposes. This data does not identify you and cannot reasonably be used to identify any individual or business.

9. International transfers

Where your personal data is transferred outside the UK, we ensure appropriate safeguards are in place, such as UK adequacy regulations or standard contractual clauses approved for international transfers, to protect your data.

10. Data security

We use appropriate technical and organisational security measures to protect your personal data, including encryption, secure cloud infrastructure, access controls and monitoring of systems for potential vulnerabilities.

11. How long we keep your data

We retain personal data only for as long as necessary to provide the platform, meet legal obligations, and resolve any disputes.
  • Active accounts - while in use
  • Inactive accounts - up to 5 years
  • Legal/compliance data - up to 7 years

You can request deletion of your personal data at any time. We will comply with such requests where we are able to do so, subject to any legal or regulatory obligations and the continued provision of our services.

12. Your rights

You have the right to:
  • Access your personal data
  • Correct inaccurate personal data
  • Request deletion of your personal data
  • Restrict or object to processing
  • Request transfer of your personal data (data portability)
  • Withdraw consent where processing is based on consent

To exercise your rights, contact: hello@melo.co.uk.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

13. Marketing

We will only send you marketing communications where we are legally allowed to do so. This may be where you have given your consent, or where you have an existing relationship with us and we are promoting services similar to those you have already shown interest in. You can opt out of marketing at any time using the unsubscribe link in our emails or by contacting us.

14. Cookies

We use cookies and similar technologies to ensure the platform functions properly and to understand how it is used. Where required, we will ask for your consent before placing non- essential cookies.
You can manage your cookie preferences at any time.
Full details are set out in our Cookie Policy.

15. Third-party links

Our platform may contain links to external websites or services. These third parties have their own privacy policies, and we are not responsible for their content or how they handle your data.

16. Complaints

If you have any concerns about how we handle your personal data, please contact us at hello@melo.co.uk
You have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been handled incorrectly. Further information is available at www.ico.org.uk

17. Updates

We may update this policy from time to time to reflect changes in our services or legal requirements. The latest version will always be available on the platform. Last updated: 06/04/2026